Data Protection

Coldsbet Privacy Policy — Your Data, Our Responsibility

Protecting your personal information is our top priority at Coldsbet. Reading this policy will help you understand what data is collected, why it is collected, and how it is kept secure.

Last Updated: January 2026

How Coldsbet handles your Protects Your Data

Your trust is our greatest asset. Here are six key ways Coldsbet safeguards your privacy.

SSL encryption

Every transaction and piece of information is secured with 256-bit SSL encryption. Third parties can never access your data.

Sale of Data Prohibited

Coldsbet never sells your personal information to third parties. Your data is used solely for the purpose of delivering our services.

Secure Data Servers

All your data is stored in internationally certified secure data centers with 24/7 security monitoring.

KYC verification security

Identity documents submitted for verification (NID/Passport) are stored in an encrypted vault and accessible only to authorized personnel.

Cookie transparency

You will always be informed about which cookies are in use and why. You can update your cookie settings at any time.

Right to Rectification

If any of your stored information is incorrect, you may request a correction. Coldsbet will update it promptly.

Coldsbet Privacy Policy — Full Details

Who this policy applies to

This privacy policy applies to all Coldsbet members and visitors. By using the platform, you agree to this policy.

01

Introduction

Coldsbet is an international online gaming platform that places the highest importance on its members' privacy. We believe your personal information should only be used to improve our services — nothing more.

This privacy policy explains in detail what information Coldsbet collects about you, how it is used, who it may be shared with, and what rights you have. We want you to use this platform with full awareness.

Coldsbet follows international data protection standards and never compromises on the security of your information. Our support team is always available for any questions you may have.

02

What information is collected

Coldsbet collects information in several ways. Details are outlined below:

Type of Data Example Time of Collection
Identity Information Name, date of birth, gender At the Time of Registration
Contact Information Email, phone number At the Time of Registration
Identity Documents NID, passport During KYC verification
Financial information Payment method, transaction history Deposit/Withdrawal Timing
Technical Information IP address, device information During Platform Use
Behavioral data Gaming history, session time Continuously automated
Sensitive Information

Full payment card numbers or bank account details are never stored on Coldsbet's servers — only encrypted tokens are retained.

03

Purpose of Data Use

Coldsbet uses your information only for the following legitimate purposes:

  • Account management: For registration, login, and account verification.
  • Service Delivery: Ensuring a smooth gaming experience and processing transactions.
  • Security Assurance: Preventing fraud and money laundering.
  • Customer support: Resolving your issues and complaints.
  • Promotions: Sending relevant offers when you have given your consent.
  • Legal obligations: Meeting the requirements of regulatory bodies.
  • Service Improvement: Analyzing usage patterns to improve the platform.

Coldsbet never sells your information to advertising agencies or any other commercial entities.

04

Data Retention & Security

Coldsbet uses multiple layers of security to protect your information:

  • 256-bit TLS/SSL Encryption: All data transfers are encrypted.
  • Firewall Protection: Unauthorized access is blocked.
  • Regular Security Audits: Third-party cybersecurity audit.
  • Access control: Only authorized personnel can access specific data.
  • Data Backup: Regular backups to a secure location.

Even after your account is closed, certain information may be retained for up to 5 years for legal and regulatory reasons.

Your responsibilities

Never share your password or login details with anyone. Coldsbet will never ask for your password via email or phone.

05

Data Sharing with Third Parties

Coldsbet does not generally share your information with third parties. However, limited information may be shared in the following exceptional circumstances:

  • Payment Processor: Minimum information required to complete a transaction.
  • KYC verification services: Approved service providers for identity verification.
  • Regulatory Authority: When required to fulfill legal obligations.
  • Cybersecurity Agency: For fraud prevention purposes.

These third parties operate under strict confidentiality agreements and may not use your information for any other purpose.

06

Cookie policy

The Coldsbet website stores cookies in your browser. Cookies are small text files that help enhance your experience.

  • Essential cookies: Required for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which pages are most visited. You can disable this.

You can delete existing cookies or block new ones at any time through your browser settings. However, some features may not function properly as a result.

07

Your rights

As a Coldsbet member, you have the following rights regarding your personal information:

Right to Access Information

You may request to know what information Coldsbet holds about you.

Right to Rectification

You can contact us to correct any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data after account closure, provided there are no outstanding legal obligations.

Right to Opt Out of Marketing

You can opt out of promotional emails or messages at any time.

Right to Data Portability

You may request your data be provided in a structured, portable format.

To exercise your rights

To exercise any of your rights, contact the Coldsbet support team. We will respond within 30 business days.

08

Protection of minors

Coldsbet is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors.

If a minor is found to have created an account, or if we receive information indicating this, that account and all associated data will be deleted immediately. Parents or guardians who notice suspicious activity can report it to our support team.

09

Policy Changes

Coldsbet may update this privacy policy from time to time. In the event of any significant changes:

  • A notification will be posted on the platform.
  • You may be notified via your registered email.
  • The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes are made constitutes your acceptance of the updated policy. Please review this page regularly.

10

Get in Touch

For any privacy-related questions or requests, contact the Coldsbet support team. We are able to assist in English.

Our support team is available 24/7, seven days a week. You can reach us via live chat, email, or our ticket system.

Contact Support

For a faster response on privacy-related requests, send your message with "Privacy Request" in the subject. We will respond within 30 business days.

Your information Secured — Join Now

Your privacy is protected at Coldsbet. Enjoy gaming in a safe and trusted environment.

SSL secured | 18+ | Licensed platform

বাংলা